Career Opportunity: Credit Controller / Accounts Receivable (CCP-K)
Location: Thika, Kiambu county
Reports to: Chief Finance Officer
Our client, a bread manufacturing and supply company, is hiring an experienced Credit Controller / Accounts Receivable to join their team.
Job Summary: Responsible for ensuring that distributors/clients are properly billed for goods provided by collaborating with the sales team and depots.
Ensure that the correct amounts are collected in a timely manner, verified and transactions recorded and account discrepancies are resolved.
Performs other tasks to secure client payments. Collaborates with the sales team and depot managers.
Key Duties and Responsibilities
- Record all cash, cheque and MPesa transactions made.
- Manage the recovery of debt/loans with distributors/customers by telephone
- Deliver excellent customer service through handling a range of customer enquiries by telephone and correspondence.
- Effectively and professionally handling enquiries from customers, whilst ensuring compliance with processes and attention to detail.
- Develop and monitor a credit control system in collaboration with sales, marketing, finance and company directors.
- Working closely with the depots to ensure proper debtor management
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Check distributors/customer credit reports and communicate decisions to the CFO in a timely manner.
- Communicate payment plans and set loan terms and conditions with the customer
- Maintain debtor records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
- Report any payment issues to management.
- Identify and follow up on overdue invoices and payments and implement company collections procedures as necessary.
- Look for ways to improve debt collection processes.
Key Skills and Competencies:
- Degree in accounting, finance, business administration or any other related field
- Certified Credit Professional (CCP-K)
- Certified Public Accountant (K)
- More than 2 years experience in a similar position
- Proficient with industry-standard accounting software HansaWorld
- Working knowledge of database and spreadsheet software, such as MySQL and Excel
- Relevant experience using modern communication systems, including email and phone systems
- Expert-level experience using productivity tools, such as Microsoft Office Suite
- Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner
- Desire and ability to work collaboratively with others to accomplish daily goals
- Ability to communicate well with a diverse range of people.
- Ability to understand and translate complex information in order to give clear helpful explanations to customers.
Deadline: Interested parties should send their online applications on or before 25th May 2022
Correspondence: Detailed CV to be submitted online at http://goo.gl/T8sryH
We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.