Dove Nest Lodge Naivasha
Job Title: IT Assistant
Reports to: Operations Manager
Job Location: Dove nest lodge & Peppercorn Holiday Resort-Naivasha.
Position Summary: We are seeking a professional and a talented IT assistant to monitor, diagnose, and resolve technical issues associated with a range of hardware and software systems.
As an IT assistant, you will be required to help in setting up user accounts, installing operating systems, and provide training on new software programs, among other duties.
To ensure success as a IT assistant, you should be able to efficiently troubleshoot and diagnose issues and have a broad knowledge of the latest developments in IT technology.
An outstanding IT assistant can communicate technical language to the management in laymen’s terms and implement cost-effective solutions to technical problems.
Duties and Responsibilities:
- Monitoring computer systems for malfunctions and errors.
- Performing maintenance and updates on hardware and software systems as needed.
- Installing new hardware such as computers, servers, and other peripherals.
- Installing and updating software such as MS Office, antivirus, and operating systems.
- Troubleshooting and diagnosing technical issues.
- Implementing repairs and updates based on diagnostic assessments.
- Generating error, diagnostic, and repair reports.
- Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic
techniques.
Requirements
- Degree/Diploma in IT or relevant field
- Commercial awareness
- Highly organized, flexible and strong ability to multitask
- A minimum of 3 years’ experience in similar role.
- Great communication skills
To apply, send your cv only to hr@dovenestlodge.com on or before 11th May 2022.
Clearly indicate the exact position (IT ASSISTANT) applied for and your minimum salary expectations on the subject line.
Only shortlisted candidates will be contacted.