Job Opening: IT Support Administrator
Safaricom Sacco seeks to recruit top talent to join their innovative and transformative team.
The position holder will be expected to maintain a healthy relation between all the internal and external stakeholders by responsibly providing user support, respond to daily technical enquiries and actively resolving user problems.
Duties and Responsibilities;
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems, networks and testing new technology.
- Timely respond to service issues and requests, providing technical support across the society.
- Setting up accounts for new users and training staff members.
- Repairing and replacing equipment when necessary.
- Uphold and enhance Information Security.
- Develop and implement communication activities as needed.
- Ensuring efficient flow of information to and from members and other stakeholders as and when required.
Minimum Qualification and Experience
- BSC in Information Technology, Computer Science or Information and Communication Technology or any other related.
- At least one-year working experience in related functions in a busy office.
Key Skills and Competences:
- Must have good understanding working in a robust IT environment
- Excellent understanding and interpretation of user related challenges
- Strong Problem-solving skills
- Interpersonal/formal communication (oral and written) skills.
- Planning and organising skills/ quality orientation.
- Integrity and honesty
- Team player
How to Apply
Candidates who meet the minimum requirements to send their detailed application and CV including 3 referees to Saccocommittee@Safaricom.co.ke by and by 11th May 2022 with the job position you are applying for as the subject of the email.
Must fill your details on google form – https://forms.gle/QtsG2MfeidWGqKBe9
Incomplete applications will not be considered.
Due to the numerous number of applications received.
Only shortlisted candidates will be contacted.