Wananchi Group (K) Ltd
Career Opportunity: Maintenance Construction Supervisor
Department: Technical
Location: Gateway Park
Employment Status / Type: Permanent
Position Reporting to: Network Maintenance Manager
Manages Others: Yes
Job Purpose / Summary: Network Maintenance supervisor will be responsible for overseeing the tasks related with plant network maintenance on both HFC and GPON networks, including preventive plant maintenance with necessary record keeping and location/repair of equipment/plant failures.
Key Roles:
1) Oversee the defined region, teams assigned and make sure the network is in the best condition possible to run the triple play service.
2) Mentor and training the newly recruited maintenance technicians and make sure they can fix any problem that arises on the HFC and GPON network.
3) Should be able to coming in and help the team fix any issue that may be escalated and require experience.
4) Development of processes for the maintenance team, implementation and frequent review to improve the processes.
5) Help in acquisition of licenses and permits. This will help in making sure that the teams continuously maintain the network as stipulated on the SLA. This includes NCC, KPLC permits, KPLC pole use contract,
6) Check the quality of the maintenance jobs and reconcile the materials used in comparison the job done. Implement controls to reduce on the cost incurred on the maintenance of the network e.g. reducing unwarranted truck rolls.
7) Inspection of all the tools issued to the maintenance team and reconciliation with store. This will
make sure that we the team is always equipped with the right tools for the job.
8) Receive calls and alarms from NOC, analyze and follow up until the problem is resolve within the period that is defined on the SLA. Advice NOC on the cause of the outage in cases that require technical interpretation and possible solution.
9) Control the production of ticket by advising the customer care of any planned maintenance or outage that is not visible from NOC. Advice the call center on the cause of the outage that requires technical interpretation and probable solution.
10) Check the quality of the build during the construction stage and make sure that the construction is within defined quality and meets the Wananchi construction standard. Request for changes during the construction where there is an error in construction before it’s released as RFS.
Qualifications:
- Bsc in Telcom, IT, Electrical or related field
- Three years of HFC and/or GPON cable networks, including network construction and maintenance preferred
- Certication on HFC, Power, RF
- Supervisory training
- Valid Driving Licence
- Compliance on Time to Repair SLA’s as defined by the company policies
- Strong understanding of electronic theory related to HFC and telecommunications industry
How to Apply
Interested and qualified candidates to submit their applications including a detailed CV and day time telephone contact to recruit@ke.wananchi.com on or before 25th May 2022.
The subject line should read Maintenance Construction Supervisor.
Wananchi Group is an equal opportunity employer and will offer competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
Note: Canvassing will lead to automatic disqualification.