We seek to recruit a highly proactive and self-driven individual to fill the position of Client Relationship Officer – Credit (Nairobi) for Pioneer FSA Limited.
Key Responsibilities;
- Recruiting new clients
- Recruiting merchants-tills & pay bills
- Selling plots
- Issuing loans to clients
- Managing OLB & PAR
- Ensuring loan repayments are done on time
- Creating awareness on company products
- Ensuring site visits are running smoothly
- Ensure confidentiality of company’s operations
- Identify new markets
- Ensure set targets are met
- Help by giving customers feedback.
- Monitoring and examining competitors.
- Make recommendations as to how customer feedback can best be used to support the business strategies.
- Marketing and outreach.
- Maintain existing clients and generate new clients to achieve revenue goals.
- Giving timely reports.
Qualifications
- Bachelor’s degree in Marketing or any other business-related course from a recognized university.
- Minimum of two (2) years of experience in sales and marketing or customer service.
- Flexible and resourceful; the ability to work in a fast-growing institution.
- A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data;
- Customer Focused.
- Excellent communication skills.
- Strong leadership skills and ability to develop staff.
How to Apply:
If you are interested in the position and have the skills and talents we are looking for.
Please submit your application to hr@prudentialgroup.co.ke or hr@pioneerfsa.com with the position title placed on the subject line.