Position Title: Shop Manager (Cosmetics Shops)
Nature of Job: Full Time
Salary Range: Kshs 80,000 – 150,000
Industry: Beauty and Cosmetics Products
Job Location: Nairobi
Duties and Responsibilities
- Working in the cosmetics department of a large clothing or general retail store as the store head, meeting the sales target and other KPI of the store
- Overseeing and setting the schedules of sales assistants in the store
- Keeping track of sales and profitability, setting sales goals and monitoring employee
performance - Interacting with customers, responding to customer questions and complaints
- Frequently act as beauty advisors or consultants for customers, providing tips and passing on knowledge of brands and cosmetic techniques; recommending products that fit the client’s needs, preferences, and budget, and explaining how the products work
- Training BAs in the store sales and arranging counter displays
- Oversee the day-to-day operations of a cosmetics shops
- Maintain the staff schedule, supervise employees, manage inventory, and ensure that customers are satisfied
- Overseeing the sales of the store, tracking profits, and working the products or sales counter when necessary
- Set shop-wide goals and ensure your staff is meeting them. Additionally, you hire and train staff and monitor their performance.
Key Requirements and Skills
- Degree in Sales & Marketing/ Business Management or relevant field
- Over 5 years’ experience in retail and cosmetics sales
- Must have worked as a Manager in a cosmetics shops
- Strong knowledge of the cosmetics industry, including trends, brand information and
cosmetic artistry - A proven ability to set and meet maximized sales goals
- Strong skills in communication, computer sales software experience and organizational
abilities - Self-driven and motivated by targets.
- Selling skills
- Customer care skills
- Confident and pro active
- Strong interpersonal and leadership skills
- Result oriented
- Excellent verbal and written communication skill
How to Apply
If you meet the above qualifications, skills and experience send CV to jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.