Position Title: Hardware Store Manager – Thika
Reporting to: Director
Industry: Wholesale & Retail
Location: Thika
Gross Salary: KES. 70,000
Job Purpose: Our client is a well-established and renowned hardware stores, seeking to hire a result-oriented Store Manager who will in charge of their Thika branch.
Key Roles & Responsibilities:
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Required Skills & Qualifications:
- Bachelor’s degree in Business Administration or relevant field preferred.
- A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
- Highly result driven.
Interested?
Apply directly through our careers page.
In case you are experiencing difficulties, apply through the email indicated below
Email your cv to jobs@gaprecruitment.co.ke Deadline: Monday 24th October 2022
Indicate email subject as Hardware Store Manager – Thika.