IT Support Associates Job Vacancies in Nairobi, Kenya

Position Title: IT Support Associates

Reporting to: Chief Technology Officer

Industry: IT & Logistics

Location: Nairobi

2 Positions

Salary: KES. 45,000

Job Brief: Our client is a well-established transport and logistics company specializing in haulage for local and export destinations. They seek to hire passionate and highly effective IT associates.

Roles & Responsibilities

  • UAT – User Acceptance Testing – Ensuring Logistics and & Odoo ERP Software meets internal Quality Analysis thresholds.
  • Creating and updating User stories on JIRA.
  • Automation Scripting – Writing SQL, Bash and Python scripts to automate tasks that are repeatedly run.
  • Batch Processing of seed data to the database using advanced SQL, Curl and Postman scripts.
  • Creating and updating training material for the company’s ERP on the Wiki using the WikiJS platform.
  • Creating and updating API Documentation on the git repo in GitLab.
  • Traccar & Safaricom IoT Administration and troubleshooting vehicles that have issues.
  • Outlook Administration – setting up new users, configuring shared mailboxes
  • Yeastar PABX maintenance & Yeastar Linkus administration.
  • Troubleshooting Network issues – Configuring and restarting routers and switches when needed.
  • Keeping tabs on various Tech Services’ Vendor Accounts eg. Africastalking, Twilio, Google API, SendGrid.

Must have skills and Qualifications

  • Degree in IT, Software Engineering and/or related field
  • At least 1 year of experience
  • Great interpersonal skills
  • Comfortable with Linux Operating System
  • Scripting languages: Bash, Python
  • RegEx – Regular Expressions syntax and application
  • Databases: Experience with SQL based database engines especially PostgreSQL
  • CRM Software – Ability to customized website using Drupal CRM or WordPress
  • Comfortable using git for SCM.

Nice to have skills (but not a must):

  • Knowledge of Mac OS
  • Experience doing JavaScript/Python programming

Interested?

Apply directly through Our Career Page or Email your CV to jobs@gaprecruitment.co.ke

N.B. If you’re emailing us directly, remember to insert “IT Support Associate.” in the email subject line, for consideration latest by Friday 5th October 2022.