Tushop
We are looking for a Stellar Sales Agent
Who we are:
We are Tushop. And Tushop is made up of an impact-driven team striving to build something of value in this world.
We dream big. And we are persistent.
And we know we’re here to dominate. To dominate with grace, kindness, and style, with our sleeves rolled up.
Tushop is at an early but exciting stage in our history. We’ve now raised a few million dollars from some eminent investors to tackle one of the biggest problems there is – the cost of food – by leveraging the magic of community group buying.
What we do has great impact – by working with us, you can wake up in the morning believing that every minute working helps people get food more cheaply and conveniently.
We help farmers and suppliers make products people want. We empower stay-at-home moms without formal employment to make incomes on the side and feel pride with how they support their communities and neighbors.
We help young entrepreneurs who run cyber cafes, beauty shops, and kiosks to provide more value to their customers. We help anyone who buys food to be able to do so more cheaply and conveniently.
And we help our own employees learn what they want to learn, build what they want to build, and become who they want to become (and get paid doing so!)
Your role:
We are looking for Sales Agents who will boost our revenue growth and customer acquisition levels. The ideal candidates must possess strong communication skills and be able to effectively pitch and sell our value propositions to our end-customers.
They will be a people-person who has the ability to consistently identify and close sales opportunities with end-customers.
They will be responsible for creating rapport with our end-customers, selling Tushop’s value and maintaining a steady pipeline of new and return customers.
Your responsibilities as our Sales Agent:
- Effectively present, promote and sell Tushop’s value proposition and products to existing and prospective customers
- Cross-sell and upsell to our customers
- Provide accurate information (e.g. product features, pricing and after-sales services) to customers
- Conduct on-ground research of prices and competition
- Coordinate sales effort with team members and other departments i.e. procurement, Community Leader Operations, marketing, engineering, and logistics
- Consistently achieve agreed upon sales targets and outcomes
- Provide excellent customer service on a consistent basis
- Provide customer feedback on an ongoing basis to the rest of the team
- Establish, develop, and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Stay up-to-date with new products/services
Sales Agent Qualifications:
- Bachelor’s Degree or Diploma with a focus on Sales and Marketing, Operations Management, or any business-related field
- 2+ years of experience working in Sales and Marketing in a busy environment. Previous experience at a tech startup is a plus
- Proven sales operations experience
- Familiarity with CRM systems and practices
- Ability to multitask, prioritize, and manage time effectively
- Active listening, and great communication and presentation skills
Our Core Values: Reliable, Innovative, Customer-centric, Ambitious, Do right by others (RICAD)
1. We find reliability sexy. Our colleagues and customers know that we get things done, well. We know that we are reliable by being excellent and consistent executors.
2. We are relentless in our pursuit of innovative and simpler ways of doing things. The status quo is never
good enough. The only constant is change, and we seek it always for the better.
3. Customers are at the center of what we do. We think hard about how we can delight customers in big and small ways. We obsess about customers’ experiences and don’t expend energy on bureaucracy, politicking, or competitors.
4. Ambition is our fuel. We think big but know that everything starts small much like the oak tree that starts out as an acorn. We want to build big businesses and have a big impact. We build with scale in mind.
5. We do right by others because we want to have a net positive effect on those around us – employees,
peers, managers, customers, suppliers, farmers, Community Leaders, citizens…and we take this seriously.
We realize that sometimes doing what’s right might not be the most popular choice. We also realize that
we might not always get it right, and in such instances, we take pride in course correcting.
Why Tushop?
If you’ve ever been curious to see the initial days of a company and be part of that story, then this is your chance.
Since we are at an early stage, you will be able to see and feel the direct impact of your work. You will have ownership of your tasks and you will not be micromanaged. You will make things happen. Lastly, you will work with a fun, fast-moving, customer-centric, reliable, and supportive team.
Why not Tushop?
- We experiment a lot. If you like dotting all your i’s and crossing all your t’s before making a move, then you might not enjoy working with us.
- We are low-ego individuals. If you need praise, need to always be right, or need someone else to fail to feel self-worth, this role is not for you.
- We believe that fieldwork makes the dreamwork. We don’t hide behind laptops every day; we instead thrive by engaging with customers, suppliers, partners, and teammates on the phone and in the streets. (We find it invigorating – and hope you’d find it that way too!)
If this sounds like a role that is exciting to you, please send us your application via Tushop Job Application. If not, then please share this JD with someone who might be a great fit!