Position Title: Housekeeper Supervisor – Thika
Reporting to: Branch Manager
Industry: Hospitality Industry.
Location: Kilimambogo Thika
Gross Salary: Negotiable.
Job Purpose: As a Housekeeping supervisor, you will be tasked with ensuring that the standards of cleanliness are met in the resort.
Assign tasks, inspect work to ensure it’s up to standard, and provide training on how to best handle customers’ requests.
Client Description: Our client is a high end, 4-star hotel situated 24k kilometers from Thika town. It is a warm, inviting and unique atmosphere that makes it an ideal place for family getaways, groups of interest and corporates alike.
Roles & Responsibilities
- Training housekeepers on cleaning and maintenance tasks
- Overseeing staff performance on a daily basis
- Checking rooms and common areas, including stairways and lounge areas, for cleanliness
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas
Required Qualifications
- Diploma or Degree in Hospitality /accommodation or hotel management.
- Hospitality experience of at least 2 years in a busy environment.
- Previous experience in the Housekeeping department
Competencies & Interpersonal Skills
- Excellent customer service skills
- Good communication and listening skills.
- Good interpersonal skills
- Ability to work well and remain calm under pressure.
- High standards of personal hygiene and personal grooming.
- Ability to multitask.
- Ability to understand complex situations and provide relevant and timely resolutions.
Interested?
Apply directly through our careers page.
In case you experiencing difficulties apply through the option above, please
Email your cv to vacancies@gaprecruitment.co.ke
Application Deadline: 7th November 2022.
Indicate email subject as; Housekeeping Supervisor