Dynasoft Business Solutions Limited
Position Title: Senior System Implementer
Job Summary: Senior System Implementer will be required to possess full functional knowledge and expertise of ALL Microsoft Dynamics 365 Business Central modules of the standard solution to give better insights to the development team on configuration and customization items.
Reporting Line: This position reports directly to the Head of Implementation
Key Responsibilities
- Serve as default project team leader for assigned projects.
- Ensure quality solution delivery and support for all our clients based on contractual and regulatory requirements.
- Provide functional consultancy leadership in system implementation, testing, user training, data migration, go-live and support for assigned projects.
- Manage any implementation crisis and unlock project blockers/deadlocks.
- Conduct Gap-fit analysis for all new or existing solutions to ensure our products exceed client/market requirements.
- Project documentation owner.
- Ensure client-centric service delivery
- Mentor, supervise and direct the Implementers.
- Participate in technical bid preparation and pre-sales demos when invited to.
- Champion industry-specific business knowledge sharing and facilitate capacity building for all assigned Implementers.
- Liaison with system development team to ensure the delivered product meets/exceeds client needs.
- Ensure adoption of standards and best practices in all implementation and support assignments.
- Contribute to product-based innovations as a result of industry-specific knowledge and trend-based market research/insights.
- Continuously researching on new product releases, industry changes and emerging technology changes.
- Continuously researching on industry trends and anticipated changes that have an impact on our sector-based solutions.
- Responsible for the functional knowledge and expertise of ALL modules with a key focus on standard modules like (Finance, HR/Payroll and Procurement) for the standard solution to give better insights to the development team on configuration and customization items.
- Working with the client technical lead to handle installation of the solution and configuration of user profiles & permissions. For complex installations & configurations, the implementer may work with an infrastructure expert
- Any other duty as may be assigned from time to time.
Key Competencies
Academic and professional Qualifications
- At least two to four years’ experience as a Microsoft Dynamics 365 Business Central functional consultant
- A Bachelor’s degree (Computer Science/Information Technology/BBIT/BCOM -Finance).
- A relevant professional qualification either (CPA /ACCA, Microsoft certifications and Project Management) is an added advantage.
- Possession of relevant certification in a core functional area
Essential Skills
- Critical knowledge areas: Business/industry knowledge, technical skills (System implementation methodologies), testing, training, system configuration, foundation level skills in customization and system support skills.
- Personality attributes: Logical/Analytical mind-set, customer focus (client-facing skills), understands change management and appreciates technology (bridge between business and technical teams)
- Possess excellent problem solving, communication and documentation skills,
- Fully understands Microsoft Sure Step Framework/Methodology.
- Ability to work under pressure in a fast-paced organization with minimum supervision.
If your competence meet the above requirements and you are a self-driven, proactive and results oriented person, please send your CV and relevant academic certificates to HR through career@dynasoft.co.ke
Deadline for receiving applications is 18th November 2022