Position Title: Senior Tour and Travel Consultant
Industry: Hospitality
Location: Nairobi
Gross Salary: 55K – 70K
Our client is a medium-sized tour and travel company in Nairobi.
They seek to hire a senior tour consultant who will customize and handle end-to-end tour booking and offer client support in terms of providing the necessary travel requirements and arrangements.
Key Responsibilities
- Design flexible tour packages, excursions, safaris, and other related services in regard to tours to meet the needs of different clients
- Create and sell innovative inbound and outbound tour packages to meet market demand
- Maintain and organize airline contracts, keeping them up to date
- Research and constantly source for interesting product packages to meet consumer demands
- Check and process ticket re-issue and fare calculations
- Ensuring airlines fares are loaded correctly and liaising with airlines to rectify
- Respond to inquiries regarding hotels & safaris within 24hrs
- Prepare itineraries to the various destinations of interest
- Keep clients up to date with changes in the travel industry
- Ensure payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
- Create contact with hotels, car hire, sightseeing attractions, and other service providers for the best competitive contract rates
- Making follow-ups on tour quotations
- Ensuring that tours quotations are competitive as well as terms & conditions
- Arranging to see vehicles (and if possible be accompanied by customer reps) before the start of service to ensure quality and minimize customer complains
Key Qualifications
- Bachelor’s degree in Hospitality, Travel, Tourism, Business or a relevant field
- Must have at least 4 years’ experience as a tour consultant
- Experience in liaising with international travel agents/partners
- Excellent planning and organizational skills
- Self-motivated, Confident, and outgoing personality
- Ability to multi-task and get things done to completion
- A Team player with good interpersonal and communication skills
- Excellent networking and prospecting skills
How to Apply
If you are up to the challenge, and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Senior tour and travel consultant) to vacancies@corporatestaffing.co.ke before 15th November 2022.