DT Dobie
Position Title: Sales Executives
Division: HCV
Department: SinoTruk
Section / Unit: Sales
Reports to: Brand Manager
Work station: Nairobi
Direct Reports: N/A
Indirect Reports: N/A
JOB PURPOSE: This role is responsible for the achievement of the set sales targets to ensure the profitability of the brand.
MAIN RESPONSIBILITIES OF THE JOB
Managerial / Supervisory
- N/A
Operational Responsibilities
- Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
- Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
- Prepare quotations in in line with DT Dobie guidelines to assist close sales in a timely manner;
- Create sales orders in the system to facilitate timely invoicing
- Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
- Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
- Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
- Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
- Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
- Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
- Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
- Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for Sinotruk product segment;
- Submit accurate weekly deliveries and order intake data to the Brand Manager to keep track of the monthly sales targets as per budget;
- Support in the unit ordering process to ensure optimal stock holding at all times;
KNOWLEDGE, SKILLS AND EXPERIENCE
Minimum level of academic and professional qualification required to perform effectively in the role
- Degree in sales and marketing or other relevant field
Minimum level of experience required to perform effectively in the role
- 3 years’ working experience in sales in the automotive industry
WORKING RELATIONSHIPS
Internal customers
- Sales Administration
- Registration Officers
- Logistics And Vehicle Preparation Team
- Marketing
- Service Advisors
- Parts Sales
- Finance Department
External Customers
- Corporate Clients
- SMEs
- Individual Clients
- Suppliers
- Financial Institutions/Banks
- Pre-Owned Units Section
- Contracted Personnel
COMPETENCIES
Technical
- Proficient in Microsoft Office applications/computer literacy
- Vehicle Driving Skills
- Product knowledge i.e., vehicle specifications, Basic mechanical knowledge
- Knowledge in professional standards
Functional
- Writing skills
- Presentation skills
Behavioral
- Excellent Customer Service skills
- Excellent interpersonal skills
- Pleasant and outgoing personality
- Strong negotiating and influencing skills
- Excellent presentation skills and communication skills (written and spoken)
- A team player with a go-getter attitude
- Ability to work under pressure and meet sales targets
- Organizational skills.
How to Apply
If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 27th November 2022 to dtdobieapplications@cfao.com
Please indicate Sales Executive – SinoTruk as the header of your email.
We are an equal opportunity employer