Position Title: Waiters & Waitresses
Reporting to: Supervisor
Industry: Hospitality Industry.
Location: Kilimambogo Thika
Gross Salary: Negotiable.
Number of Position: 4
Job Purpose: You will be tasked with providing our guests with excellent dining experience by serving them with food and beverage in a courteous and a professional manner as set out by our company.
Client Description: Our client is a high end, 4-star hotel situated 24k kilometers from Thika town. It is a warm, inviting and unique atmosphere that makes it an ideal place for family getaways, groups of interest and corporates alike.
Roles & Responsibilities
- Serve food and drinks order.
- Provide excellent customer service to guests.
- Welcoming guests and escorting them to their tables.
- Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.
- Offer menu recommendations upon request from the guest(s).
- Inform guests on special offers.
- Up-sell additional products.
- Take accurate food and drinks order using the captain order and POS ordering software.
- Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.
- Arrange table settings and maintain a tidy and clean dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
- Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
- Ensure that opening and closing duties are done in a timely manner.
- Report to work as per the allocated shift.
- Any other duties assigned from time to time.
Required Qualifications
- Certificate in food and beverage sales and service.
- Hospitality experience of at least 1 year in a busy environment.
Competencies & Interpersonal Skills
- Excellent customer service skills
- Good communication and listening skills.
- Good interpersonal skills
- Ability to work well and remain calm under pressure.
- Interest in food and drinks.
- High standards of personal hygiene and personal grooming.
- Ability to multitask.
Interested?
Apply directly through our careers page.
In case you experiencing difficulties apply through the option above, please
Email your cv to vacancies@gaprecruitment.co.ke
Application Deadline: Monday 7th November 2022.