A 3 star hotel in Isiolo town, Kenya, with a great reputation is seeking to fill the following vacancy.
Position Title: Hotel Manager
Salary is competitive (KSH 50k to 100k per month)
We are seeking a professional and customer-focused hotel manager to oversee our hotel operations in Isiolo town.
In this position, you will direct the day-to-day operations and activities at your allocated hotel location.
Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience.
Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
Hotel Manager Responsibilities:
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
Hotel Manager Requirements:
- Bachelor’s degree in hospitality, business administration, or a relevant field.
- A minimum of 5 years’ experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
How to Apply
Kindly send your applications to hoteljobkenya@gmail.com.
All applications reach us by 10th December 2022.
Please indicate the position you are applying for on the subject of the email.