My Connect TV Media
Position Title: Station Manager
Job Description
My Connect TV Media is looking for a customer service-oriented individual to manage our Nairobi and Nakuru stations.
As station manager, you will be responsible for the overall operation of the station, including technical, safety, security, customer service, maintenance, and cleanliness.
You will also be responsible for managing a team of employees and ensuring that they are providing the best possible service to our customers.
The ideal candidate for this position will have experience managing a team of people, as well as experience in customer service in the Broadcasting Media industry.
Key Duties & Responsibilities
- Ensure that all day-to-day operations of the station are running smoothly and efficiently
- Oversee a team of employees, assigning tasks and shifts, and ensuring that everyone is working together harmoniously
- Handle customer complaints and concerns in a professional and timely manner
- Maintain excellent communication with upper management, keeping them updated on the
status of the station - Stay up-to-date on industry news and developments, as well as changes in company policy
- Ensure that the station is compliant with all local, county, and national regulations
- Keep the station clean and organized, both inside and out
- Manage the budget for the station, making sure that all expenses are accounted for with invoices and receipts captured both in hard and soft copies
- Negotiate contracts with vendors and suppliers on behalf of the station and keep proper contract management system for tracking ability.
- Develop and implement marketing and promotional campaigns for the station
- Plan and execute special events at the station
- Switching Live content and replay content, both manually and utilizing automation
- Focused positive decision-making to ensure excellent live-to-live-to-switch.
- Coordinate, troubleshoot, and escalate any operational or technical issues.
- Collaborate and liaise with internal/external clients.
- Ensure seamless delivery of playout in accordance with the daily schedules
- Excellent communication skills and influencing skills, capable of adopting a range of styles
Key Skills and Qualifications
- Experience required:
- Experience in producing content for either online, radio or television
- Desired experience in using industry standard audio and/or video editing tools including audio editing software (Adobe Audition) and Final Cut Pro, or similar.
- Ability to produce, write, edit and preferably post produce audio visual content for Television, social media and digital channels
- Career experience in broadcast media TV operations.
- Knowledge of the Presentation TV environment, Automation and Workflows.
- Attention to detail, methodical decision making and responsive attitude.
- Ability to work well in a close team and supportive environment.
- Experience managing multiple tasks and priorities.
- Comfortable with shift work that is a 24/7 roster with various shift lengths.
- Previous working in a LIVE switching environment
- Experience collaborating with, and managing on-air talent to achieve goals of the business
- An understanding of legal compliance issues relating to audio broadcasts, including the assessment of risk around legal and PR outcomes
- Demonstrated expertise in narrative construction and creative storytelling
- Contributes to creating a team environment which fosters innovation and creativity
- Is able to adapt style/output to optimise results depending on the intended audience
- Excellent communication skills and influencing skills, capable of adopting a range of styles
- Proven track record of success in managing people and projects
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Ability to work well under pressure and meet deadlines
- Experience in the broadcasting industry
- Familiarity with Communication Authority of Kenya (CAK) regulations
- Working knowledge of broadcast equipment and software
Qualifications required:
- Bachelor’s degree in business, communications, or related field.
- A masters degree in business, communication or related field will be an advantage.
- 5+ years experience in a leadership role, with at least 3 years in a management capacity
How to Apply
If you are up to the challenge and possess the necessary qualification and experience; please send your Cover Letter & CV only quoting the job title on the email subject (Station Manager) to hr@myconnecttv.co.ke before 25th January, 2023