Description
Position Title: Waiters / Waitresses
Industry: Hospitality
Nature of Job: Full Time
Salary: KShs 19,000
Job Location: Westlands, Nairobi
Duties and Responsibilities:
- Take orders and serve food and beverages to patrons at tables in dining establishment
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and ensuring the dining area is clean
- Collect payments from customers.
- Enter patrons’ orders on order slips or computer for transmittal to kitchen staff
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining
- Explain how various menu items are prepared, describing ingredients and cooking methods on request
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Key Requirements
Qualifications / Skills:
- Diploma or Certificate holders
- 2-5 years’ work experience as a waiter/waitress in a busy hotel
- Flexible to work in alternate shifts
- Good communication skills
- Very presentable with excellent customer service skills
- Knowledge of various cuisines and drinks
- Hands-on experience with POS- point of sale system
- Basic math skills
- Attentiveness and patience for customers
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Active listening skills and very swift
- Young and energetic
- Extremely high personal hygiene
How to Apply
If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled
Only the shortlisted candidates will be contacted.