Ital Global Limited
Position Title: Bartender
Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and shaped around your exact requirements and objectives. They will fit with your culture and the business challenges that you currently face.
About the Client:
Our client in the hospitality industry, is looking for a candidate to hire to join their team as a BARTENDER and who will provide exceptional customer service to guests within the bar by providing drinks and food orders.
Summary of Duties and Responsibilities.
- To provide opening and closing inventory.
- To serve & deliver genuine, exceptional service to our dining guests.
- To assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service.
- To focus on guest satisfaction and engage and interact with guests.
- To have good working knowledge of all items, including wines, champagnes, cocktails, other drinks, beverages and bar food in the Bar and to be able to make appropriate recommendations.
- To submits orders or creates requisition forms for liquor, beer, and other bar-related supplies.
- Making requests of drink from store to ensure bar is properly stocked.
- To have full responsibility for the correct input of all information into the Micros system ensuring that all special requests are clearly communicated to the relevant parties.
- To ensure that drinks served to guests are recorded correctly, with the name of the reservation used on the check.
- Responsible for the safe delivery of all beverage and food to the guest ensuring that all guests’ needs are catered for at all times.
- Responsible for the upkeep of standards of service at all times including all items used during service.
- To have the ability to handle all payment methods correctly.
- To comply with Health and Safety legislation, reporting any accidents and acting responsibly in cases of emergency, attending the appropriate fire safety or hygiene training courses when necessary.
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Comply at all times with company standards and regulations to encourage safe and efficient restaurant operations.
- Complete all sidework and cleaning duties as described in the Standard Operating Procedures.
- Ensure the stocktaking are done on a daily basis.
- Have full knowledge of entire menu, as well as daily specials, desserts, etc.
- Provide attentive service, focusing on guests needs.
- Receive payment for food and beverage provided and provide change and receipt to guests.
- Keep an accurate record of all checks and balances to be presented in a daily report including cash deposits.
- Any other duties as shall be assigned from time to time.
Key Qualifications
- Have a minimum of a C- in K.C.S.E.
- Diploma in hospitality/catering management or a certificate in food and beverage service.
- Previous work experience as a bartender/barista or a mixologist is an added advantage.
- Have a minimum of 2 year serving/bartending experience in a similar food and beverage environment.
- Basic computer skills is a must.
Competencies and Skills:
- Must be a team player with strong work ethics.
- Uphold high Integrity.
- Excellent communication and multi-tasking skills.
- Display high initiative, be self-motivated, and require minimal supervision.
- Must be an open minded person and a fast learner.
- Should be flexible to work various shifts, for long hours, on weekends and holidays as well.
- Should be able to excellently operate the point of sale system.
- Extensive knowledge of drink preparation or service.
- Excellent interpersonal skills and focus on serving customers.
- Ability to remain calm when dealing with unruly and argumentative customers.
- Strong customer service skills.
- Good wine knowledge helpful as well as liquors.
Interested applicants should send their detailed CVs and cover letters quoting the job title (BARTENDER) as subject to reach us not later than 27th October 2023 to careers@italgloballtd.com .Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.